Saturday, June 26, 2010

Interesting Prospective Summary of Recent Events.

I was just informed by the British Embassy that all British Lottery winning tickets are fakes/frauds, so throw those tickets away. Moreover, check out www.therealbella.com that will be expanding its inventory as time goes by. www.therealbella.com is full of wonderful surprises that is one word the real bella.

Wednesday, June 9, 2010

Update: Relax Inn @ 3527 W Coliseum intrusion alleged endangerment.

Yesterday at Relax Inn, I sent my child to obtain towels, washclothes, and toilet paper from the Manager at the front desk. While I waited outside the office near the front door, an old man who was not the Manager went out the side door with my child. Luckily, the former maid followed the old man; because, she was in the office and did not trust the old man nor was she familiar with the old man. The former maid saw the old man trying to get into a room with the child that was not his room and stopped him. I, then, found them and was told what had happened. The Manager of Relax Inn came to find out what had happened, then told me that the old man was not suppose to steal a key to access any room; however, when he thought a police report might be generated he tryed to change his story and state that the old man (a customer) was a new Manager and a former Sheriff. The police were called a police report was generated, so in addition to several other factors:

1. The cable does not work properly;
2. The room stinks;
3. The rooms were unclean;
4. The wifi worked inconsistantly;
5. The towels were dirty;
6. The service was horrorible; and,
7. The Manager had a bad attitude.

Intrusiveness and alleged child endangerment can be added to the list. DEFINITELY, DO NOT STAY THERE unless of course you still want too.

Monday, June 7, 2010

Sharleece's Plum Salsa

Ingredients:

8 plums any variety;
1/4 cup of jalapenos
1/4 cup mushrooms mixed;
1/3 cup of sweet onions; and,
Pinch of orange pepper/zest.

Instructions:

Chop up plums, jalapenos, mushrooms, and sweet onions; sautee over ingredients medium heat until soft; add orange pepper/zest and salt; cool salsa; and serve. This salsa goes well with eggs, chips, burgers, eggplant, fish, and a variety of surprising dishes.

Sharleece's Mixer/Social Activity.

Nature Walk Picnic. Grab a group of your friends and pick the best most scenic place in your state. Go for a long walk, when you arrive to the perfect have the best picnic ever. Enjoy

How to Provide Good Customer Service

Recently, while shopping in many different stores, I have found that people are Workers in the customer service industry have lost the art of providing simple good customer service. In fact, I offend find myself leaving the store frustrated or dissatisfied with the customer service alone. So, I decide to remind individual of the good old days when customer service meant something by providing the art of providing good customer service.

1. To provide good customer service, do not use the business intercom inappropriately. All intercom calls should strictly be about the company, not:
A. other customers who are different;
B. customers you want to harass over the intercom with rude statements;
C. last nights football game; and/or;
D. the guy/girl that someone thinks is cute.

2. To provide good customer service, do not assume the guilt of a customer simply on looks or gossip. Lately, customer service workers assume the guilt and innocence of individuals to steal or cause an incident based on looks and/or gossip, like:
A. the race of the individual;
B. gossip that someone has provided about the individual's home life;
C. gossip about an individual's mental state; and/or,
D. gossips that one of the customer service worker's just do not like the individual.

3. To provide good customer service, do treat all individuals alike by giving the same quality service to each individual customer regardless of race, disability, sexual orientation, and/or friendship status.

4. To provide good customer service, do not gossip about the customers or coworkers. Gossiping about the customers with another customer service worker in front of his/her face or behind his/her face makes customers uncomfortable; plus, it is simply unprofessional. It is the worst to walk up to the cash register and hear about Jane Doe who no one likes or John Doe who was evicted and fired from the company on the same day, while you are trying to pay for services and go home.

5. To provide good customer service, do not bring personal prejudices to work, like:
A. people you like;
B. people you do not like;
C. political party believes; and/or,
D. religious beliefs.

The reason for this last one is so, customer service does not suffer when the customer is Jewish and the customer service worker is Aryan nation or when the customer is for the immigration law and the customer service worker is against the immigration law. Customer service does not have to diminish because of the customer service worker's believes. Lastly,

6. To provide good customer service, do stay at home when you are truly sick. If you cannot provide your best customer service with a smile, stay at home. The customer does not want to know why you are not helping him/her. The customer just wants your help; so, provide it by staying at home when you are to sick to work. Someone else will work your shift with a smile for a while.

The art of providing good customer service is almost lost, but it does not have to be. Follow the above suggestions to provide good customer service to both easy and difficult customers makes the shopping experience pleasant for everybody.